iPhone 12 Touch Screen Not Working, Can’t Unlock – A Comprehensive Troubleshooting Guide

iPhone 12 Touch Screen Not Working

Think about this the next time you are relaxing with a cup of coffee at a cafe. An unexpected email for a last-minute meeting arrives in your inbox. Your fingers fly to your iPhone 12, but the touchscreen is dead. No tapping, swiping, or pleading will open it for you. The “iPhone 12 touch screen is not working, can’t unlock” problem is terrible and may cause much stress.

The best way to deal with this problem is to learn its symptoms and causes and acquire countermeasures. Mobile erasure solutions are also discussed in this article as a kind of data destruction.

Symptoms of a Non-Responsive iPhone 12 TouchScreen

When faced with touch screen issues on your iPhone 12, you may encounter a range of frustrating symptoms that hinder your ability to navigate and unlock your device. Here are some common signs to watch out for, explained in a light-hearted manner to keep you engaged:

Unresponsive Taps: It’s like trying to poke a sleeping bear with a feather. No matter how hard you tap on your screen, it doesn’t respond. Your finger feels ignored, and your iPhone 12 remains oblivious to your commands.

Stubborn Swipes: It’s as if your screen has developed a stubborn streak, refusing to cooperate with your swiping motions. You attempt to swipe left or right, up or down, but it’s like sliding on an icy surface – no traction, no movement.

Confused Gestures: You find yourself waving your hands over your iPhone 12 like a magician, hoping it will magically respond. However, your touch screen fails to recognize your graceful gestures, leaving you feeling like a magician whose tricks have lost their charm.

Locked Out of Unlocking: Ah, the dreaded moment when your touch screen becomes an impenetrable fortress. You’re unable to slide your finger across the screen to unlock your iPhone 12 as if the touch screen has developed trust issues and refuses to grant you access.

These symptoms can be frustrating and prevent you from using your iPhone 12 effectively. 

Common Causes Behind the ‘iPhone 12 Touch Screen Not Working, Can’t Unlock’ Issue.

Understanding the potential causes of the iPhone 12 touch screen not working, can’t unlock issue is the first step in finding a solution. Several factors may contribute to this:

Software glitch: 

In most cases, this is the root of the problem and can be easily corrected. It is possible that the touchscreen froze due to an issue in the iOS.

Physical damage: 

Unfortunately, mishaps are common. Damage to the iPhone 12’s touch screen, which might occur in the event of a drop or other severe impact, could render the smartphone unusable.

Screen protector issues:

Screen protectors, if they are overly thick or dusty, might harm the responsiveness of your touch screen.

Hardware malfunction: 

Your iPhone 12 touch screen is not working and can’t unlock may result from a manufacturing fault or a rare manufacturing issue.

Step-by-Step Solutions for iPhone 12 Touch Screen Not Working, Can’t Unlock.

Here’s how you can resolve the iPhone 12 touch screen not working, can’t unlock issue:

Hard Reset: 

Push and hold the power button until the Apple logo appears, then swiftly press and release the volume up and down buttons. Minor software issues may be resolved with this quick procedure.

Clean Your Screen: 

To clean your screen with a microfiber cloth, temporarily remove any screen protectors you use. Touch screens lose sensitivity when dirty or scratched.

Update Your iOS: 

Once your iPhone 12 is connected to Wi-Fi, open the Settings app, choose General, and tap Software Update. To get the latest version, choose “Download and Install” if one is offered. The 

“iPhone 12 touch screen not working, and can’t unlock” error message is typically the result of an out-of-date iOS version.

The Last Resort: Mobile Erasure Solutions

You should think about mobile erasure solutions if all else fails. Your iPhone 12 will need to be restored to its original factory settings. While this should be a last choice due to the loss of data, the iPhone 12 touch screen not workingcannot unlock issue may be resolved. Before using any mobile erasure solutions, ensure you have a backup copy of all your data.

Risks Involved in Restoring

Usually, restoring the iPhone 12 when its touch screen is not working is the first thing that comes to mind. But this involves a few risks, too. The risks of restoring an iPhone 12 include the following:

Data Loss: Restoring your iPhone 12 erases all data and settings, which means you could lose important contacts, messages, photos, and other personal data if you have yet to back them up beforehand.

Irreversible Changes: There’s no going back once you restore your iPhone 12. You cannot undo the restoration process, so ensure you have a recent backup before proceeding.

App and Setting Configurations: Restoring your iPhone 12 removes all installed apps and their associated data. You will need to reinstall and reconfigure everything from scratch, including preferences and settings for each app.

Potential Software Compatibility Issues: After a restore, certain apps or software may not work correctly or might be incompatible with the restored iOS version. This can lead to unexpected errors or functionality limitations.

Time and Effort: Restoring an iPhone 12 can be time-consuming, especially if you have many data to restore and numerous apps to reinstall. It requires patience and effort to set up your device again.

Dependency on Backup Quality: The success of the restoration process relies on the quality and completeness of your backup. If your backup is corrupted or incomplete, you may encounter difficulties restoring your data effectively.

It’s essential to weigh these risks against the benefits and consider alternative troubleshooting steps before proceeding with a restore. 

Seeking Professional Help

If none of them works, the fault may be in the hardware. Visit an Apple Store or get in touch with Apple Support. The iPhone 12 touchscreen is not working and can’t unlock the problem, which may be identified and fixed by experts.

Preventing the ‘iPhone 12 Touch Screen Not Working, Can’t Unlock’ Issue.

The best remedy is prevention. You may avoid the iPhone 12 touch screen not working can not unlock problems by taking the following precautions:

  • Use a microfiber cloth to wipe off your phone’s display regularly.
  • Always use the most recent version of Apple’s iOS.
  • To prevent malicious software, always download apps from trusted sources.
  • Use a hard case to safeguard your gadget from drops and other mishaps.

Keep in mind that problems arise with any piece of technology. Troubleshooting common issues, such as iPhone 12 touch screen not working, can’t unlock takes time and effort, but being prepared for them may save you both. You may use mobile erasure solutions to clean your device and start again as a final option. Good luck with the fix!

About Rendream

If nothing else is working for you to fix the problem of the “iPhone 12 touch screen not working”, then Rendream is the best choice for you. If you are a company seeking a solution for mobile diagnostics and erasure in bulk, then the one-time solution by Rendream will save you time and money. You have to pay once in a lifetime to get our solution. Connect all your devices to our solution and get them fixed simultaneously. Rendream Mobile Diagnostics Solution is an ideal approach to detect and erase iPhones in bulk for businesses tired of manually erasing devices. It will also help businesses to save extra time and effort by automating their efforts using device diagnostics solutions by Rendream.


Q1: Why is my iPhone 12 touch screen not working, and I can’t unlock it?

There might be several causes for this. It might be a bug in the program, a malfunction in the hardware, or even simply dust and filth on the screen. Restarting your phone or wiping off the screen would fix the issue.

Q2: Are mobile erasure solutions effective in solving iPhone 12 touchscreen issues?

Erasing data from a mobile device is the primary function of erasure solutions. While they may help with software issues, they are not a guaranteed fix for touchscreen malfunctions. Attempt basic troubleshooting steps, such as a device restart or software update.

Q3: How can I unlock my iPhone 12 if the touch screen is not working?

Try using Siri to unlock your phone if the touch screen does not work. If it does not work, sync your iPhone with a computer you trust and use iTunes to open it.

Q4: What should I do if my iPhone 12 touch screen is not working and I can’t unlock it after trying the common fixes?

Suppose you have already tried the obvious solutions like restarting your iPhone, upgrading the iOS, and wiping the screen clear, but your problem persists. In that case, you may need to contact an Apple specialist. They can determine if the problem is software- or hardware-related and provide advice accordingly.

Q5: Can I prevent the iPhone 12 touchscreen from not working issue?

Yes, somewhat. Software problems may be avoided by keeping your iPhone clean, installing software updates frequently, and avoiding installing too many applications at once.

Q6: Does the “iPhone 12 touch screen not working, can’t unlock” issue affects all iPhone 12 models?

There is a problem with the touch screen that is not unique to the iPhone 12. It is not always the fault of a particular model but of the software or hardware.

Q7: Are mobile erasure solutions safe to use?

Mobile erasing solutions are secure if they are appropriately utilized and sourced from a reliable provider. However, since they would permanently delete all data from your device, they should be used only as a last option.

Q8: Can I use mobile erasure solutions or need a professional?

Most methods of data removal from mobile devices are user-managed. They have straightforward instructions included. However, remember that they wipe out everything, so use them sparingly.

Q9: How often does the “iPhone 12 touch screen not working, can’t unlock” problem occur?

There are too many variables, such as user habits, software upgrades, and proper maintenance, to provide an accurate estimate. However, this differs from a typical problem and can generally be resolved with basic troubleshooting steps.

Q10: Will using a mobile erasure solution void my iPhone warranty?

The use of a mobile-erase solution does not void your warranty. However, before implementing such a fix, you should double-check with Apple or your warranty provider.

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