When Your iPhone 12 Touch Screen Not Working: Solutions and Diagnostics

Anam Javaid
CEO Rendream
2023-06-21 . 15 min read

Are you tired of hearing "iPhone 12 touch screen not working" over and over again? This is a nightmare when you are in the midst of something essential or just about to take a picture of a lifetime. To all the people having this problem, this message is for you. We will go into the realm of mobile diagnostics solutions so you can face this annoyance head-on with the knowledge and tools you need to succeed.


The Basics of iPhone 12 Touch Screen Not Working

The "iPhone 12 touch screen not working "problem can not be solved unless the underlying reasons are identified and addressed. This issue may originate from several places, including buggy software, broken hardware, or an iOS flaw. The proper methods and equipment are required for troubleshooting and tracing the problem's origin. Let us go back to fundamentals before we consider more complex approaches. Cleaning the screen, removing any screen protector or case that may interfere with the touch response, or restarting the device will sometimes fix the problem. Taking one of these simple steps usually fixes the issue.

The Power of a Hard Reset

If the iPhone 12 touchscreen is not working despite your best efforts to clean and restart it, a factory reset may be in order. A hard reset is often needed to eliminate minor software issues.
The steps are as follows:

  1. Long-press the volume-up button and let go.
  2. Reduce the volume by pressing and releasing the button.
  3. Hold the side button down until the Apple logo appears.

If you want to save your data, back it up before you do a hard reset.

Enter the World of Mobile Diagnostics Solutions

Suppose you have exhausted the most obvious troubleshooting steps and still have trouble with the "iPhone 12 touch screen not working" problem. In that case, it is probably time to resort to more advanced tools, such as mobile diagnostics solutions. These diagnostic and repair programs may fix joint issues like a touch screen that would not respond. From the convenience of your own home, you may get in-depth knowledge of your device's health.
The Apple Support app is a well-known mobile diagnostics solution. This program will analyze your device and provide specific recommendations to fix any problems. The app may suggest contacting Apple Support or going to an Apple Store in a critical issue.

Restoring Your iPhone

Even after trying mobile diagnostics solutions, if your iPhone 12 touchscreen is not working, it may be necessary to do an iTunes restoration. The touchscreen issue may be resolved by doing a clean installation of iOS. You should always make a copy of your iPhone's information and settings before attempting to restore it.

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Physical Repair: The Last Resort

If you have exhausted all other options and are still having trouble with the touch screen on your iPhone 12, the issue may be more fundamental and reside in the hardware. A professional's assistance is needed. Mail-in repairs and authorized Apple Service Providers are only two of Apple's many available support options. Instead of attempting maintenance on your own, contact a professional.

Preventive Measures and Tips To Keep In Mind

Simple preventive measures can go a long way in maintaining a healthy touch screen on your iPhone 12 and avoiding potential touch screen issues.
Here are a few tips to keep in mind:

Shield it with Screen Protectors and Cases:

Give your touch screen some extra love by applying a reliable screen protector. It's like giving your iPhone a bodyguard against scratches and smudges.
Think of a sturdy case as a superhero costume for your device. It will protect it from accidental falls and bumps, ensuring your touch screen stays intact.

Keep it Cool, Not Cold:

Remember, iPhones don't appreciate extreme temperatures. Avoid leaving your iPhone 12 in scorching heat or frigid cold, just like you wouldn't want to sunbathe in the Sahara or dip in the Arctic.
Let's face it: your iPhone is more sensitive than your friend, who must carry a portable fan everywhere. So, keep it cosy at room temperature, not too hot or too cold.

Handle with Care:

Treat your iPhone 12 like the delicate creature it is. Avoid dropping it like a mic at a rap battle or treating it like a stress ball during tense moments.
Think of your touch screen as a precious gemstone. Be gentle when tapping and swiping as you caress a butterfly's wings or handle a newborn kitten.

Regular Software Updates:

Keep your touch screen happy and healthy by regularly updating your iPhone'siPhone's software. Software updates often include bug fixes and improvements that can enhance touchscreen responsiveness.
Think of software updates as vitamins for your iPhone. Like you take your daily dose of vitamins to stay healthy, your iPhone needs regular software updates for optimal performance.

Manage Your Apps:

Don't let your apps run wild like kids on a sugar rush. Keep them organized and avoid overcrowding your iPhone with unnecessary apps.
Like you declutter your room to find your favourite pair of socks, declutter your iPhone by deleting unused apps. Your touch screen will thank you for the breathing space.
Remember, prevention is better than the frustration of touch screen issues. Following these tips, you can keep your iPhone 12 touch screen in top-notch condition and enjoy a smooth and responsive user experience.

What Can Rendream Do For You?

When faced with touchscreen issues on your iPhone 12, Rendream Mobile Diagnostics Solution (RMDS) is a reliable option for professional assistance. With its extensive iPhone repairing and unlocking features, RMDS can help diagnose and resolve touchscreen problems efficiently. Whether it's a software glitch, physical damage, or unresponsive gestures causing the issue, RMD can diagnose the glitches in your system and provide the necessary solutions to get your iPhone 12 touchscreen working again. Trust in Rendream's Mobile Diagnostic Solution to restore the functionality of your device and ensure a seamless user experience. Trust Redream Mobile Diagnostic Solution to cater for your organisation's needs in a short pane of time. Rendream's Mobile Diagnostic Solution has the following perks:

  • No more dealing with unstable device diagnostic software platforms.
  • Say goodbye to frustrating downtimes caused by unstable platforms.
  • It's time to leave behind the headaches and embrace a more straightforward, smarter way to manage your device diagnostics.

Experience the future of mobile diagnostics with Rendream and unlock a new level of efficiency, convenience, and cost savings. It'sIt's time to leave behind the headaches and embrace a more straightforward, more innovative way to manage your device diagnostics.

Conclusion: No More "iPhone 12 Touch Screen Not Working."

While the "iPhone 12 touch screen is not working" issue is annoying, the root cause and a solution are far from complex. Restoring your iPhone, using mobile diagnostics tools, or wiping the screen clean are all viable solutions. It would help if you did not let this problem destroy your iPhone. If you have these solutions, you may be confident that your iPhone 12's12's touch screen will always work.

Update Your iOS:

Once your iPhone 12 is connected to Wi-Fi, open the Settings app, choose General, and tap Software Update. To get the latest version, choose "Download and Install" if one is offered. The "iPhone 12 touch screen not working, and can't unlock" error message is typically the result of an out-of-date iOS version.

The Last Resort: Mobile Erasure Solutions

You should think about mobile erasure solutions if all else fails. Your iPhone 12 will need to be restored to its original factory settings. While this should be a last choice due to the loss of data, the iPhone 12 touch screen not working, cannot unlock issue may be resolved. Before using any mobile erasure solutions, ensure you have a backup copy of all your data.

Risks Involved in Restoring

Usually, restoring the iPhone 12 when its touch screen is not working is the first thing that comes to mind. But this involves a few risks, too. The risks of restoring an iPhone 12 include the following:



There might be software issues, hardware issues, or even a filthy screen. If it does not work, try resetting or restoring your iPhone.


Common device problems may be quickly resolved with the help of mobile diagnostics solutions. They provide you with in-depth information on the state of your device, which helps diagnose and fix problems like a non-responsive touch screen.


Take advantage of a lint-free, gentle, slightly moist cloth. Home cleaning products like window cleaners, aerosol sprays, solvents, and abrasives may easily damage screens.


By pressing and releasing the volume up button, followed by the volume down button, you may force restart your iPhone 12. Once you see the Apple logo, release the button.


The Apple Support app may identify problems and provide specific fixes. If an urgent issue is found, you may be prompted to contact Apple Support or go to an Apple Store.


Follow the on-screen prompts to restore your iPhone by connecting it to your computer, opening iTunes, choosing your iPhone, and clicking the "Restore iPhone" button. Keep in mind that doing so will completely reset your device.


After exhausting these troubleshooting steps, you may want to see an expert if the touch screen on your iPhone 12 still is not responding. If you need help with an Apple product, you may contact Apple Support or go to an Apple Store.


If you restore your iPhone 12, you will lose all your information and customizations. Your data should be backed up before you start the restoration process.


The iPhone with iOS 12 may be backed up to iCloud and iTunes. To make an iCloud backup, go to the Settings menu, tap your name, and finally choose iCloud. Connect your iPhone to your computer and select "Back Up Now" in iTunes to create a backup.


When dealing with hardware concerns, getting help from an expert is best. Unauthorized fixes may cause even more issues. Apple offers several support channels, including mail-in repairs and official Apple Service Providers.

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